We're a lean operation — Ian and a small team based in Nova Scotia, Canada. We read every message. We don't have a support ticket system, a chatbot, or a virtual assistant named Dave. Just email.
Response time is typically 1–3 business days. If you're a current course customer with an urgent technical issue, say so in the subject line and we'll prioritize it.
★ MESSAGE RECEIVED. WE'LL BE IN TOUCH. ★